The T’s & C’s

Definitions

“The Content Creator” refers to Darren Bandoo Photography, “The Client” refers to you the customer, your organisation and all staff.

Rights

  • The Content Creator reserves all rights to all content.
  • Deadlines, licensing and usage scope will be discussed on a case-by-case basis.
  • Editing, merchandising and reselling are not permitted nor is the redistribution of ‘The Content Creators’ images to any third parties outside of the predefined channels.
  • All content used by the press is to be accompanied with accreditation to ‘The Content Creator’.
  • Should any third parties like to obtain and use any of The Content Creator’s content they can do so via licensing – The Client must refer such enquiries, if outside of predetermined scope, to The Content Creator to prevent unlawful use.
  • Should agencies/businesses other than ‘The Client’ or ‘The Content Creator’ wish to use any content for their own marketing, licensing can be discussed and purchased.

Quality

  • The Content Creator ensures that all images are captured and edited to a high professional standard.
  • We can not control the weather or event lighting, we will endeavour to ensure you have captivating images worth sharing.
  • Prior to ‘The Client’ downloading event images, a review link is sent – Clients can comment and feedback.
  • Once content is downloaded by ‘The Client’, the transaction is final.

Fees

  • A 50% deposit is required on all commissioned photography/video projects
  • A 5% discretionary discount is offered for existing clients who choose to pay upfront at the time of booking.
  • ‘The Client’ incurs late payment fee of 5% on remaining balances that are overdue by more than 7 days and 5% for every additional 7 days the balance remains unsettled.

Cancellations

  • The Content Creator understands that things can change, so for cancellations made before the final 7 days leading up to your event, 100% of your deposit will be refunded.
  • If cancellation occurs within the final 7 days, we reserve the right to retain 20% of the overall fee.
  • We can, however, reschedule your booking with your existing deposit – this can be done only once.

Refunds

  • Please ensure you review the content prior to downloading – once content has been downloaded, no refund will be given.

By continuing to booking, you are agreeing to these terms and conditions.